Privacy Policy

1. Insurgic Healthcare Privacy Policy
2. Please read this privacy policy carefully. By accessing or using the website, you agree to be bound by the terms described herein and all terms incorporated by reference. If you do not agree to all of these terms, do not use the website.

1. Content & Purpose

1.    This privacy policy ("Privacy Policy") applies to your use of the domain name www.insurgic.com, an internet-based portal, and Insurgic Healthcare, a mobile application, owned and operated by Insurgic Healthcare Private Limited (hereinafter referred to as "Insurgic Healthcare" or "Insurgic" or "We" or "Our" or "Us" or "Company"). The domain name and the mobile application are collectively referred to as the "Website".   
2.    The Website is a platform that facilitates the purchase of healthcare products and services. The arrangement between the Sellers and Insurgic Healthcare shall be governed by this Privacy Policy and the Terms of Use. The Services are made available to individuals who have registered on the Website ("You" or "Your" or "Yourself" or "User", which terms shall also include natural persons who are accessing the Website as visitors).

2. What is Personal Information?

1.    "Personal Information" refers to any information that relates to a natural person, which, either directly or indirectly, in combination with other information available with Insurgic Healthcare, can identify the person concerned.
2.    "Sensitive Personal Data or Information" includes details such as password; financial information; health conditions; sexual orientation; medical records; biometric information; and any other details provided to or received by Insurgic Healthcare for processing or storage.

3. Types of Personal Information Collected:

1.    Users can access some features without creating an account. However, for full access, registration is required. Information collected includes:

                                       - Name

                                       - User ID

                                       - Email address

                                       - Address

                                       - Gender

                                       - Age

                                       - Phone Number

                                       - Password

                                       - Financial account information

                                       - Prescriptions

                                       - Browsing history and device information

4. Purpose of Collecting Personal Information:

             Information is collected for various purposes including:

1.    - User registration
2.    - Processing orders and requests
3.    - Transaction completion and billing
4.    - Customization of Website
5.    - Delivery of personalized information and advertisements
6.    - Improvement of services
7.    - Research and user administration
8.    - Fraud prevention and identity verification

5. Disclosure and Transfer of Personal Information:

1.    Insurgic Healthcare may disclose User's Personal Information to third parties such as:
2.    - Service providers
3.    - Affiliates
4.    - Government institutions/authorities
5.    - In case of legal requirements or disputes

6. Retention of Information:

1.    Information is retained as long as necessary to provide services or as required by law. Insurgic Healthcare ensures confidentiality and appropriate security measures for stored information.

7. Links to Third-Party Advertisements:

1.    The Website may contain links to third-party websites. Insurgic Healthcare is not responsible for the privacy practices of such sites.

8. Security Practices and Procedures:

1.    Insurgic Healthcare adopts reasonable security practices to protect Personal Information from unauthorized access, misuse, or disclosure. However, the Company is not responsible for security breaches beyond its control.

9. User's Rights:

1.    Users can access, modify, and delete their Personal Information. They can withdraw consent or request the deletion of their information by contacting Insurgic Healthcare at contact@insurgic.com.

10. Additional Notes to the User:

1.     Insurgic Healthcare is not responsible for the privacy practices of other sites linked from its Services. Users are responsible for maintaining the confidentiality of their account information.

11. Changes in the Privacy Policy:

1.     Insurgic Healthcare may update this Privacy Policy at any time. Significant changes will be notified via email or the Website. Continued use of the Service indicates consent to the changes.

12. Complaints and Grievance Redressal:

1.     Insurgic Healthcare addresses grievances promptly. For issues, contact the Grievance Officer, Mr. Vikram Singh, via email at contact@insurgic.com or at the address provided below:

    Contact Us:

1.     Email: contact@insurgic.com  
2.     Address: 79, Laxmi Tower, Jainnagar, Karala 110081  
3.     Mobile: 8586097513, 9205252400

This adapted privacy policy for Insurgic Healthcare mirrors the structure and content provided for Medkart, ensuring it meets legal requirements and user expectations for privacy and data security.